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Free shipping

We ship all orders out of our east coast based shipping fulfillment center in 1-2 business days for all orders placed before 12PM PST (1PM MST) (2PM CST) (3PM EST). We offer three shipping options for all of our products.

Free Economy Shipping: 5-8 Business Days

$5 Standard Shipping: 3-4 Business Days

$20 Express Shipping: 1-2 Business Days

Business Days DO NOT INCLUDE WEEKENDS. Only Monday-Friday. For example if you order at 5PM on a Friday night your package will not start moving until Monday morning.

Easy 14 Day Returns

If you're not happy for any reason, you can return any of your purchased James Oro Glasses within 14 days of receiving your order, provided the items are unused and in their original condition. We reserve the right to reject any returns that appear heavily used more than trying on the pair once.

Furthermore, if your original glasses are unworn, we’re more than happy to exchange it for a model that’s more to your liking. Simply email us to arrange an exchange via help@jamesoro.com

2 Year Warranty

James Oro warrants that the purchased product is free from manufacturing defects (in material or workmanship) for a period of 24 months from the date of purchase. This warranty does not cover: scratches on sun lenses; damages caused by accident, abuse, neglect, shock, improper use or storage of the product; unauthorized modifications or repairs; normal wear and tear as well as any issue connected to the prescription lenses. EXCEPT FOR THE EXPRESS WARRANTY AGAINST MANUFACTURING DEFECTS, JAMES ORO MAKES NO REPRESENTATIONS AND GRANTS NO WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, BY STATUTE OR OTHERWISE; JAMES ORO SPECIFICALLY DISCLAIMS ANY OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, OR EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.